Support

Support

Email founder@qimmaview.com and a person will reply, usually within a few days.

Getting help

To help us help you quickly, tell us:

• which phone you use,
• the app version (in the app, under Settings, then About),
• what you were doing and what happened.

A screenshot helps too.

Common questions

The app can’t find my tracker.

Check that Bluetooth is on and the tracker is charged, then keep it close to your phone and try again. If it still can’t connect, email us.

Where are my sessions stored?

On your phone only. There is no account and nothing is sent to us. See the privacy policy.

How do I delete my data?

In the app, you can delete a session from its summary, or delete all of them under Settings. Deleting the app removes everything it saved.

How do I stop the launch emails?

Email founder@qimmaview.com and we will remove your sign-up.